Submit a change request through the Procura Mobile Request Form to:
- Add or remove Department Access in Procura Mobile account.
- Update User Info (change of username)
Site Managers/Delegates Responsibilities:
Old site: (department to be removed)
- Ensure the Department Status is deactivated in Procura.
- Submit the Procura Mobile Request Form to request account change.
- Collect the old phone and return it to the Procura Mobile Team.
New site: (department to be added)
- Ensure the Department Status is active in Procura.
- Submit the Procura Mobile Request Form to request account change.
- Assign new phone, and complete the full enrollment.
Procura Mobile Device Team Responsibilities:
- Update the Department(s) access in Procura.
- Update the User info in Procura.
- Disconnect the old phone line to cancel the monthly service.
- Ensure the back end account is ready for new phone enrollment and reassignment.